customer service representative – call centre




$30,000 - $45,000 a year - Permanent
  • Salary$30,000.00 to $45,000.00 annually for 40 hours per week
  • Vacancies 1 Vacancy
  • Terms of employment Permanent Full time
  • Start date As soon as possible
  • Benefits: Group Insurance Benefits
  • Employment conditions: Day, Telework (work from home)
  • Job no. 1035106
  • Source Job Bank

Job requirements

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: Will train

Specific Skills
Address customers' complaints or concerns; Answer inquiries and provide information to customers; Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Participate in the redesign of applications and other software; Receive and log complaints
Major Work Area
Insurance
Business Equipment and Computer Applications
MS Excel; MS Windows; Internet; Database software; Accounting software; MS Outlook
Work Setting
Business sector
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail
Work Location Information
Rural area; Work from home; Remote location
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

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